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Inhaltsverzeichnis

Seite 1 - CommandCenter Secure Gateway

Copyright © 2010 Raritan, Inc. CCA-0M-v5.0.5-E November 2010 255-80-5140-00-0M CommandCenter Secure Gateway Administrators Guide Release 5.0

Seite 2 - VCCI Information (Japan)

Contents x Audit Trail Report ...

Seite 3

Chapter 6: Devices, Device Groups, and Ports 82 6. To view more import results details, check the Audit Trail report. See Audit Trail Entries for

Seite 4

Chapter 6: Devices, Device Groups, and Ports 83 Backing Up a Device Configuration You can back up all user configuration and system configuratio

Seite 5

Chapter 6: Devices, Device Groups, and Ports 84 Restoring Device Configurations The following device types allow you to restore a full backup of t

Seite 6

Chapter 6: Devices, Device Groups, and Ports 85 Restore All Configuration Data Except Network Settings to a KX2, KSX2, or KX2-101 Device The Prot

Seite 7

Chapter 6: Devices, Device Groups, and Ports 86 Restore All Configuration Data to a KX2, KSX2, or KX2-101 Device The Full restore option allows yo

Seite 8

Chapter 6: Devices, Device Groups, and Ports 87 3. Click Upload. Navigate to and select the device backup file. The file type is .rfp. Click Ope

Seite 9 - Chapter 13 Reports 208

Chapter 6: Devices, Device Groups, and Ports 88 Restarting a Device Use the Restart Device function to restart a device. To restart a device 1.

Seite 10 - Contents

Chapter 6: Devices, Device Groups, and Ports 89 2. Choose Devices > Device Manager > Resume Management. The device icon in the Device Tree

Seite 11 - Contents

Chapter 6: Devices, Device Groups, and Ports 90 Disconnecting Users Administrators can terminate any user's session on a device. This include

Seite 12

Chapter 6: Devices, Device Groups, and Ports 91 IP-Reach and UST-IP Administration You can perform administrative diagnostics on IP-Reach and UST

Seite 13

Contents xi Add an Application ... 236 De

Seite 14

92 There are three ways to configure power control using powerstrips in CC-SG. 1. All supported Raritan-brand powerstrips can be connected to anot

Seite 15

Chapter 7: Managed Powerstrips 93 Configuring Powerstrips that are Managed by Another Device in CC-SG In CC-SG, managed powerstrips can be connec

Seite 16 - Index 389

Chapter 7: Managed Powerstrips 94 Configuring PowerStrips Connected to KX, KX2, KX2-101, KSX2, and P2SC CC-SG automatically detects PowerStrips co

Seite 17 - Administrators Guide

Chapter 7: Managed Powerstrips 95 Delete a PowerStrip Connected to a KX, KX2, KX2-101, KSX2, or P2SC Device You cannot delete a PowerStrip connec

Seite 18

Chapter 7: Managed Powerstrips 96 10. For each Category listed, click the Element drop-down menu and select the element you want to apply to the d

Seite 19 - Introduction

Chapter 7: Managed Powerstrips 97 Configuring Powerstrips Connected to SX 3.1 You can perform the following tasks in CC-SG to configure and manag

Seite 20 - Terminology/Acronyms

Chapter 7: Managed Powerstrips 98 Move an SX 3.1's Powerstrip to a Different Port When you physically move a Powerstrip from one SX 3.1 devic

Seite 21 - Chapter 1: Introduction

Chapter 7: Managed Powerstrips 99  To configure multiple outlets with the default names shown in the screen, select the checkbox for each outle

Seite 22 - Client Browser Requirements

100 This section covers how to view, configure, and edit nodes and their associated interfaces, and how to create node groups. Connecting to nodes

Seite 23 - Accessing CC-SG

Chapter 8: Nodes, Node Groups, and Interfaces 101 Node Names Node names must be unique. CC-SG will prompt you with options if you attempt to manu

Seite 24 - Thick Client Access

Contents xii Access Control List ... 271 No

Seite 25

Chapter 8: Nodes, Node Groups, and Interfaces 102 Node Profile Click a Node in the Nodes tab to open the Node Profile page. The Node Profile page

Seite 26 - CC-SG Admin Client

Chapter 8: Nodes, Node Groups, and Interfaces 103 Interfaces tab The Interfaces tab contains all the node's interfaces. You can add, edit,

Seite 27

Chapter 8: Nodes, Node Groups, and Interfaces 104 Control system server nodes, such as VMware's Virtual Center, include the Control System Da

Seite 28 - Getting Started

Chapter 8: Nodes, Node Groups, and Interfaces 105 Service Accounts Service Accounts Overview Service accounts are special login credentials that

Seite 29

Chapter 8: Nodes, Node Groups, and Interfaces 106 Add, Edit, and Delete Service Accounts To add a service account: 1. Choose Nodes > Service

Seite 30 - Chapter 3: Getting Started

Chapter 8: Nodes, Node Groups, and Interfaces 107 2. Find the service account whose password you want to change. 3. Enter the new password in t

Seite 31

Chapter 8: Nodes, Node Groups, and Interfaces 108 Adding, Editing, and Deleting Nodes Add a Node To add a node to CC-SG: 1. Click the Nodes tab

Seite 32

Chapter 8: Nodes, Node Groups, and Interfaces 109 Nodes Created by Configuring Ports When you configure the ports of a device, a node is created

Seite 33

Chapter 8: Nodes, Node Groups, and Interfaces 110 Adding Location and Contacts to a Node Profile Enter details about the location of the node, and

Seite 34

Chapter 8: Nodes, Node Groups, and Interfaces 111 Configuring the Virtual Infrastructure in CC-SG Terminology for Virtual Infrastructure CC-SG us

Seite 35

Contents xiii Reset CC-SG Factory Configuration (Admin) ... 314 Diagnostic Console

Seite 36 - Linux Server

Chapter 8: Nodes, Node Groups, and Interfaces 112 Virtual Nodes Overview You can configure your virtual infrastructure for access in CC-SG. The Vi

Seite 37 - Windows Server

Chapter 8: Nodes, Node Groups, and Interfaces 113 7. Enter authentication information:  To use a service account for authentication, select th

Seite 38

Chapter 8: Nodes, Node Groups, and Interfaces 114  Use Ctrl+click or Shift+click to select multiple virtual machines that you want to add.  In

Seite 39

Chapter 8: Nodes, Node Groups, and Interfaces 115  One node for each virtual host. Each virtual host node has a VI Client interface. Virtual Ho

Seite 40

Chapter 8: Nodes, Node Groups, and Interfaces 116 12. Add virtual machines to CC-SG. One node will be created for each virtual machine. Each assoc

Seite 41 - Default CC-SG Settings

Chapter 8: Nodes, Node Groups, and Interfaces 117  VI Client Interfaces  VMware Viewer Interfaces  Virtual Power Interfaces  RDP, VNC, an

Seite 42 - License Server Outages

Chapter 8: Nodes, Node Groups, and Interfaces 118 5. Change the information as needed. See Add a Control System with Virtual Hosts and Virtual Ma

Seite 43

Chapter 8: Nodes, Node Groups, and Interfaces 119 Delete Control Systems and Virtual Hosts You can delete control systems and virtual hosts from

Seite 44

Chapter 8: Nodes, Node Groups, and Interfaces 120 vSphere 4 Users Must Install New Plug-In When upgrading your virtual environment from a previous

Seite 45

Chapter 8: Nodes, Node Groups, and Interfaces 121 Synchronize the Virtual Infrastructure You can perform a synchronization of CC-SG with your vir

Seite 46

Contents xiv SSH Access to Nodes ... 351 Remote

Seite 47 - Licensing - Rehosting

Chapter 8: Nodes, Node Groups, and Interfaces 122 Reboot or Force Reboot a Virtual Host Node You can reboot or force reboot the virtual host serve

Seite 48 - Setting CC-SG Server Time

Chapter 8: Nodes, Node Groups, and Interfaces 123 Connecting to a Node Once a node has an interface, you can connect to that node through the int

Seite 49

Chapter 8: Nodes, Node Groups, and Interfaces 124 Adding, Editing, and Deleting Interfaces Add an Interface Note: Interfaces for virtual nodes, su

Seite 50

Chapter 8: Nodes, Node Groups, and Interfaces 125 See Interfaces for Out-of-Band KVM, Out-of-Band Serial Connections (on page 127). Power Control

Seite 51 - Chapter 4

Chapter 8: Nodes, Node Groups, and Interfaces 126 Interfaces for In-Band Connections In-band connections include RDP, VNC, SSH, RSA KVM, iLO Proce

Seite 52 - Device Setup

Chapter 8: Nodes, Node Groups, and Interfaces 127 Microsoft RDP Connection Details  If using a Windows XP client, you must have Terminal Server

Seite 53

Chapter 8: Nodes, Node Groups, and Interfaces 128 2. Type a TCP Port for this connection in the TCP Port field. DRAC 5 only. TCP Port is not requ

Seite 54 - Creating Groups

Chapter 8: Nodes, Node Groups, and Interfaces 129 RSA Interface Details When you create an In-Band RSA KVM or Power interface, CC-SG discards the

Seite 55

Chapter 8: Nodes, Node Groups, and Interfaces 130 3. Power Strip Name: select the Power Strip or PX device that provides power to the node. The p

Seite 56 - User Management

Chapter 8: Nodes, Node Groups, and Interfaces 131 Interfaces for Power IQ Proxy Power Control Connections Add a Power IQ Proxy power control inte

Seite 57

Contents xv Appendix C User Group Privileges 352 Appendix D SNMP Traps 361 Appendix E CSV File Imports 363 Common CSV File Requiremen

Seite 58

Chapter 8: Nodes, Node Groups, and Interfaces 132 Web Browser Interface You can add a Web Browser Interface to create a connection to a device wit

Seite 59 - Elements

Chapter 8: Nodes, Node Groups, and Interfaces 133 Note: Do not enter authentication information for DRAC, ILO, and RSA web applications, or the c

Seite 60

Chapter 8: Nodes, Node Groups, and Interfaces 134 Example: Adding a Web Browser Interface to a PX Node A Dominion PX-managed powerstrip can be add

Seite 61

Chapter 8: Nodes, Node Groups, and Interfaces 135 Delete an Interface You can delete any interface from a node except for these:  A VMW Viewer

Seite 62

Chapter 8: Nodes, Node Groups, and Interfaces 136 4. A default name for the bookmark appears in the Bookmark Name field. You can change the name,

Seite 63

Chapter 8: Nodes, Node Groups, and Interfaces 137 6. In the Associations tab, select the Copy Node Associations checkbox to copy all categories

Seite 64

Chapter 8: Nodes, Node Groups, and Interfaces 138 Adding Nodes with CSV File Import You can add nodes and interfaces to CC-SG by importing a CSV f

Seite 65 - Chapter 6

Chapter 8: Nodes, Node Groups, and Interfaces 139 Nodes CSV File Requirements The nodes CSV file defines the nodes, interfaces, and their details

Seite 66 - Viewing Devices

Chapter 8: Nodes, Node Groups, and Interfaces 140 Column number Tag or value Details 3 Node Name Enter the same value as entered for Raritan Port

Seite 67

Chapter 8: Nodes, Node Groups, and Interfaces 141 Column number Tag or value Details Raritan Port Name. 8 Baud Rate Valid for SX ports only. 9 Pa

Seite 68

Contents xvi Node Information ...

Seite 69

Chapter 8: Nodes, Node Groups, and Interfaces 142 Column number in CSV file Tag or value Details Default is Java. To add an SSH or TELNET interf

Seite 70 - Searching for Devices

Chapter 8: Nodes, Node Groups, and Interfaces 143 Column number Tag or value Details 6 TCP Port Default is 5900. 7 Service Account Name Optional.

Seite 71 - Discovering Devices

Chapter 8: Nodes, Node Groups, and Interfaces 144 Column number Tag or value Details 7 Username You must enter either a service account or a usern

Seite 72 - Adding a Device

Chapter 8: Nodes, Node Groups, and Interfaces 145 Column number Tag or value Details 10 Description Optional. To add an IPMI power control inte

Seite 73

Chapter 8: Nodes, Node Groups, and Interfaces 146 Column number Tag or value Details 5 Powerstrip Name Required field. 6 Outlet Required field. 7

Seite 74

Chapter 8: Nodes, Node Groups, and Interfaces 147 Column number Tag or value Details 12 Description Optional. To add a Power IQ Proxy power con

Seite 75 - Editing a Device

Chapter 8: Nodes, Node Groups, and Interfaces 148 To assign categories and elements to a node to the CSV file: Categories and elements must alre

Seite 76

Chapter 8: Nodes, Node Groups, and Interfaces 149  If the file is not valid, an error message appears. Click OK and look at the Problems area o

Seite 77 - Deleting a Device

Chapter 8: Nodes, Node Groups, and Interfaces 150 7. Import the .csv file. See Import Nodes (on page 148). Adding, Editing, and Deleting Node Gr

Seite 78 - Configuring Ports

Chapter 8: Nodes, Node Groups, and Interfaces 151 Add a Node Group To add a node group: 1. Choose Associations > Node Group. The Node Group

Seite 79 - Editing a Port

xvii The following sections have changed or information has been added to the CommandCenter Secure Gateway Administrators Guide based on enhancemen

Seite 80 - Deleting a Port

Chapter 8: Nodes, Node Groups, and Interfaces 152  To remove a node from the group, select the node name in the Selected list and click Remove.

Seite 81

Chapter 8: Nodes, Node Groups, and Interfaces 153 An example rule might be Department = Engineering, meaning it describes all nodes that the cate

Seite 82

Chapter 8: Nodes, Node Groups, and Interfaces 154 Note: You should have a space before and after operators & and |. Otherwise, the Short Expre

Seite 83

Chapter 8: Nodes, Node Groups, and Interfaces 155

Seite 84

156 User accounts are created so that users can be assigned a username and password to access CC-SG. A User Group defines a set of privileges for i

Seite 85

Chapter 9: Users and User Groups 157 The Users Tab Click the Users tab to display all user groups and users in CC-SG. Users are nested underneat

Seite 86

Chapter 9: Users and User Groups 158 Default User Groups CC-SG is configured with three default user groups: CC-Super User, System Administrators,

Seite 87

Chapter 9: Users and User Groups 159 Adding, Editing, and Deleting User Groups Add a User Group Creating user groups first will help you organize

Seite 88

Chapter 9: Users and User Groups 160 The All Policies table lists all the policies available on CC-SG. Each policy represents a rule allowing or d

Seite 89 - Device Group Manager

Chapter 9: Users and User Groups 161 7. Select the checkbox that corresponds to each privilege you want to assign to the user group. Deselect a

Seite 91

Chapter 9: Users and User Groups 162 Limit the Number of KVM Sessions per User You can limit the number of KVM sessions allowed per user for sessi

Seite 92

Chapter 9: Users and User Groups 163 2. Select the Require Users to Enter Access Information When Connecting to a Node checkbox. 3. In the Mess

Seite 93

Chapter 9: Users and User Groups 164 If strong passwords are enabled, the password entered must conform to the established rules. The information

Seite 94

Chapter 9: Users and User Groups 165 4. In the New Password and Retype New Password fields, type a new password to change this user's passw

Seite 95

Chapter 9: Users and User Groups 166 4. Users who are not assigned to the target group appear in the Users not in group list.  Select the users

Seite 96

Chapter 9: Users and User Groups 167 Users CSV File Requirements The import enables you to add user groups, users, and AD modules, and assign pol

Seite 97

Chapter 9: Users and User Groups 168 Column number Tag or value Details 2 USERGROUP-PERMISSIONS Enter the tag as shown. Tags are not case sensit

Seite 98

Chapter 9: Users and User Groups 169 Column number Tag or value Details command ADD. 2 USERGROUP-ADMODULE Enter the tag as shown. Tags are not

Seite 99

Chapter 9: Users and User Groups 170 Column number Tag or value Details Periodically is set to TRUE, specify the number of days after which passwo

Seite 100 - Upgrading a Device

Chapter 9: Users and User Groups 171 Import Users Once you've created the CSV file, validate it to check for errors then import it. Duplicat

Seite 101

1 The CommandCenter Secure Gateway (CC-SG) Administrators Guide offers instructions for administering and maintaining your CC-SG. This guide is int

Seite 102

Chapter 9: Users and User Groups 172 Your User Profile My Profile allows all users to view details about their account, change some details, and c

Seite 103

Chapter 9: Users and User Groups 173  Find Matching String - Does not support the use of wildcards and will highlight the closest match in the

Seite 104

Chapter 9: Users and User Groups 174 To log out all users of a User Group: 1. In the Users tab, select the user group you want to log out of CC

Seite 105 - Copying Device Configuration

175 Policies are rules that define which nodes and devices users can access, when they can access them, and whether virtual-media permissions are e

Seite 106 - Resuming Management

Chapter 10: Policies for Access Control 176 Adding a Policy If you create a policy that denies access (Deny) to a node group or device group, you

Seite 107 - Device Power Manager

Chapter 10: Policies for Access Control 177 14. If you selected Control in the Device/Node Access Permission field, the Virtual Media Permission

Seite 108 - Disconnecting Users

Chapter 10: Policies for Access Control 178 9. Select the checkbox that corresponds to each day you want this policy to cover. 10. In the Start T

Seite 109

Chapter 10: Policies for Access Control 179 Support for Virtual Media CC-SG provides remote virtual media support for nodes connected to virtual

Seite 110 - Managed Powerstrips

180 Custom Views enable you to specify different ways to display the nodes and devices in the left panel, using Categories, Node Groups, and Device

Seite 111

Chapter 11: Custom Views for Devices and Nodes 181 Using Custom Views in the Admin Client Custom Views for Nodes Add a Custom View for Nodes To

Seite 112

This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, repro

Seite 113

Chapter 1: Introduction 2 Terminology/Acronyms Terms and acronyms found in this document include: Access Client - HTML-based client intended for u

Seite 114

Chapter 11: Custom Views for Devices and Nodes 182 2. Click the Name drop-down arrow and select a custom view from the list. 3. Click Apply Vi

Seite 115

Chapter 11: Custom Views for Devices and Nodes 183 2. Choose Nodes > Change View > Create Custom View. The Custom View screen appears. 3.

Seite 116

Chapter 11: Custom Views for Devices and Nodes 184 3. In the Custom View panel, click Add. The Add Custom View window appears. 4. Type a name fo

Seite 117

Chapter 11: Custom Views for Devices and Nodes 185 2. Choose Devices > Change View > Create Custom View. The Custom View screen appears. 3

Seite 118 - Chapter 8

Chapter 11: Custom Views for Devices and Nodes 186 Assign a Default Custom View for Devices To assign a default custom view for devices: 1. Cli

Seite 119 - Viewing Nodes

187 In This Chapter Authentication and Authorization (AA) Overview ... 187 Distinguished Names for LDAP and AD ...

Seite 120 - Node Profile

Chapter 12: Remote Authentication 188 2. CC-SG connects to the external server and sends the username and password. 3. Username and password are

Seite 121

Chapter 12: Remote Authentication 189 Specify a Distinguished Name for LDAP Distinguished Names for Netscape LDAP and eDirectory LDAP should foll

Seite 122

Chapter 12: Remote Authentication 190 Establishing Order of External AA Servers CC-SG will query the configured external authorization and authent

Seite 123 - Service Accounts

Chapter 12: Remote Authentication 191 5. Type a name for the AD server in the Module name field.  The maximum number of characters is 31.  A

Seite 124

Chapter 1: Introduction 3 Ghosted Ports - when managing Paragon devices, a ghosted port can occur when a CIM or target server is removed from the

Seite 125

Chapter 12: Remote Authentication 192  [email protected]  Raritan/UserName Note: The user specified must have permission to execute search

Seite 126

Chapter 12: Remote Authentication 193 5. Type a user's attributes in the Filter field so the search query will be restricted to only those

Seite 127

Chapter 12: Remote Authentication 194 3. Type a user's attributes in the Filter field so the search query for the user in the group will be

Seite 128

Chapter 12: Remote Authentication 195 Editing an AD Module Once you have configured AD modules, you can edit them at any time. To edit an AD mo

Seite 129

Chapter 12: Remote Authentication 196 2. Click the Authentication tab. All configured Authorization and Authentication Servers appear in a table.

Seite 130

Chapter 12: Remote Authentication 197 Synchronizing AD with CC-SG There are several methods for synchronizing the information on CC-SG with the i

Seite 131

Chapter 12: Remote Authentication 198 Synchronize All User Groups with AD You should synchronize all user groups if you have made a change to a us

Seite 132

Chapter 12: Remote Authentication 199 Synchronize All AD Modules You should synchronize all AD Modules whenever you change or delete a user in AD

Seite 133

Chapter 12: Remote Authentication 200 To disable daily synchronization of all AD modules: 1. Choose Administration > Security. 2. Click the

Seite 134

Chapter 12: Remote Authentication 201 Renaming and Moving AD Groups Renaming a group in AD: When an AD group that has been imported into CC-SG

Seite 135

Chapter 1: Introduction 4 Node Groups - a defined group of nodes that are accessible to a user. Node groups are used when creating a policy to con

Seite 136

Chapter 12: Remote Authentication 202 LDAP General Settings 1. Click the General tab. 2. Type the IP address or hostname of the LDAP server in t

Seite 137

Chapter 12: Remote Authentication 203 2. Select Base 64 if you want the password to be sent to the LDAP server with encryption. Select Plain Tex

Seite 138

Chapter 12: Remote Authentication 204 OpenLDAP (eDirectory) Configuration Settings If using an OpenLDAP server for remote authentication, use this

Seite 139

Chapter 12: Remote Authentication 205 About TACACS+ and CC-SG CC-SG users who are remotely authenticated by a TACACS+ server must be created on

Seite 140

Chapter 12: Remote Authentication 206 About RADIUS and CC-SG CC-SG users who are remotely authenticated by a RADIUS server must be created on the

Seite 141 - Pinging a Node

Chapter 12: Remote Authentication 207 Two-Factor Authentication Using RADIUS By using an RSA RADIUS Server that supports two-factor authenticatio

Seite 142

208 In This Chapter Using Reports ... 208 Audit Trail Report .

Seite 143

Chapter 13: Reports 209 View Report Details  Double-click a row to view details of the report.  When a row is highlighted, press the Enter ke

Seite 144 - DRAC 5 Connection Details

Chapter 13: Reports 210 Purge a Report's Data From CC-SG You can purge the data that appears in the Audit Trail and Error Log reports. Purgin

Seite 145 - Java RDP Connection Details

Chapter 13: Reports 211 3. You can limit the data that the report will contain by entering additional parameters in the Message Type, Message, U

Seite 146 - Connections

5 You can access CC-SG in several ways:  Browser: CC-SG supports numerous web browsers (for a complete list of supported browsers, see the Compat

Seite 147 - RSA Compatibility with JRE

Chapter 13: Reports 212  Click Purge to delete the Error Log. See Purge a Report's Data from CC-SG (on page 210). Access Report Generate t

Seite 148

Chapter 13: Reports 213 3. Click Apply. Active Users Report The Active Users report displays current users and user sessions. You can select ac

Seite 149

Chapter 13: Reports 214  The Password Expiration field displays the number of days that the user can use the same password before being forced t

Seite 150 - Web Browser Interface

Chapter 13: Reports 215 Device Group Data Report The Device Group Data report displays device group information. To generate the Device Group

Seite 151

Chapter 13: Reports 216 State Type Port State Definition been configured. 3. Select Ghosted Ports to include ports that are ghosted. A ghosted po

Seite 152

Chapter 13: Reports 217 3. The URL column contains direct links to each node. You can use this information to create a web page with links to ea

Seite 153 - Bookmarking an Interface

Chapter 13: Reports 218 Node Group Data Report The Node Group Data report displays the list of nodes that belong to each group, the user groups th

Seite 154

Chapter 13: Reports 219 Scheduled Reports Scheduled Reports displays reports that were scheduled in the Task Manager. You can find the Upgrade De

Seite 155 - Using Chat

Chapter 13: Reports 220 Upgrade Device Firmware Report The Upgrade Device Firmware report is located in the Scheduled Reports list. This report is

Seite 156

221 In This Chapter Maintenance Mode ... 221 Entering Maintenance Mode

Seite 157

Chapter 2: Accessing CC-SG 6 JRE Incompatibility If you do not have the minimum required version of JRE installed on your client computer, you wil

Seite 158

Chapter 14: System Maintenance 222 2. Password: Type your password. Only users with the CC Setup and Control privilege can enter maintenance mode

Seite 159

Chapter 14: System Maintenance 223 b. Type the IP address or hostname of the server in the IP Address/Hostname field. c. If you are not using t

Seite 160

Chapter 14: System Maintenance 224 What is the difference between Full backup and Standard backup? Standard backup: A standard backup includes a

Seite 161

Chapter 14: System Maintenance 225 3. Click OK to delete the backup from the CC-SG system. Restoring CC-SG You can restore CC-SG using a backup

Seite 162

Chapter 14: System Maintenance 226  Restore Data - CC-SG configuration, Device and Node configuration, and User Data. Selecting Data restores th

Seite 163

Chapter 14: System Maintenance 227 Option Description Full Database This option removes the existing CC-SG database and builds a new version with

Seite 164

Chapter 14: System Maintenance 228 Option Description  Read-write Community: private  System Contact, Name, Location: none  SNMP Trap Config

Seite 165

Chapter 14: System Maintenance 229 Restarting CC-SG The restart command is used to restart the CC-SG software. Restarting CC-SG will log all acti

Seite 166

Chapter 14: System Maintenance 230 process, reboot the unit manually, power off, or power cycle the unit during the upgrade To upgrade CC-SG:

Seite 167

Chapter 14: System Maintenance 231 11. Launch a new web browser window. 12. Log into the CC-SG Admin Client using an account that has the CC Setu

Seite 168

Chapter 2: Accessing CC-SG 7 4. If the CC-SG is configured for secure browser connections, you must select the Secure Socket Layer (SSL) checkbo

Seite 169 - Select Nodes

Chapter 14: System Maintenance 232 CC-SG Shutdown Shutting down CC-SG shuts down the CC-SG software, but it does not power off the CC-SG unit. Aft

Seite 170 - Describe Nodes

Chapter 14: System Maintenance 233 To power down the CC-SG: 1. Remove the bezel and firmly tap the POWER button. 2. Wait approximately one mi

Seite 171

234 In This Chapter Configuring a Message of the Day ... 234 Configuring Applications for Acce

Seite 172

Chapter 15: Advanced Administration 235 c. Click the Font Size drop-down menu and select a font size for the message text.  If you select Mess

Seite 173

Chapter 15: Advanced Administration 236 2. Click the Application name drop-down arrow and select the application that must be upgraded from the l

Seite 174 - Users and User Groups

Chapter 15: Advanced Administration 237 5. Click OK. An Open dialog appears. 6. Navigate to and select the application file (usually a .jar or

Seite 175 - The Users Tab

Chapter 15: Advanced Administration 238 View the Default Application Assignments To view the default application assignments: 1. Choose Adminis

Seite 176 - Default User Groups

Chapter 15: Advanced Administration 239 2. Click Add to add a new firmware file. A search window opens. 3. Navigate to and select the firmware

Seite 177

Chapter 15: Advanced Administration 240 Model Primary LAN Name Primary LAN Location Secondary LAN Name Secondary LAN Location V1-0 or V1-1 LAN1 Le

Seite 178

Chapter 15: Advanced Administration 241 If the Primary LAN is connected and receiving a Link Integrity signal, CC-SG uses this LAN port for all c

Seite 179

Chapter 2: Accessing CC-SG 8 CC-SG Admin Client Upon valid login, the CC-SG Admin Client appears.

Seite 180

Chapter 15: Advanced Administration 242 6. Click the Adapter Speed drop-down arrow and select a line speed from the list. Make sure your selectio

Seite 181

Chapter 15: Advanced Administration 243 What is IP Isolation mode? IP Isolation mode allows you to isolate clients from devices by placing them o

Seite 182

Chapter 15: Advanced Administration 244  Specify at most one Default Gateway in the Network Setup panel in CC-SG. Use Diagnostic Console to add

Seite 183 - Assigning a User to a Group

Chapter 15: Advanced Administration 245 Recommended DHCP Configurations for CC-SG Review the following recommended DHCP configurations. Make sure

Seite 184 - Deleting a User From a Group

Chapter 15: Advanced Administration 246 2. Click the Logs tab. 3. Click Purge. 4. Click Yes. Configuring the CC-SG Server Time and Date CC-SG&

Seite 185

Chapter 15: Advanced Administration 247 Connection Modes: Direct and Proxy About Connection Modes CC-SG offers three connection modes for in-band

Seite 186

Chapter 15: Advanced Administration 248 3. Select Proxy mode. 4. Click Update Configuration. Configure a Combination of Direct Mode and Proxy M

Seite 187

Chapter 15: Advanced Administration 249 To enable or disable a warning message for all power operations: Select the Display Warning Message For

Seite 188

Chapter 15: Advanced Administration 250 2. Launch Internet Explorer® using the CommandCenter Secure Gateway IP address as the URL. A Certificate

Seite 189

Chapter 15: Advanced Administration 251 6. Click Update. To customize the message in the JRE Incompatibility Warning window: 1. Choose Admini

Seite 190 - Your User Profile

Chapter 2: Accessing CC-SG 9  Nodes tab: Click the Nodes tab to display all known target nodes in a tree view. Click a node to view the Node Pr

Seite 191 - Logging Users Out

Chapter 15: Advanced Administration 252 4. To identify the SNMP agent running on CC-SG to a third-party enterprise Management Solutions, provide

Seite 192 - Bulk Copying Users

Chapter 15: Advanced Administration 253 Configuring CC-SG Clusters A CC-SG cluster uses two CC-SG nodes, one Primary node and one Secondary node,

Seite 193 - Policies for Access Control

Chapter 15: Advanced Administration 254 3. Specify a Secondary, or Backup, Node in the Backup Secure Gateway IP Address/Hotsname field. Make sure

Seite 194 - Adding a Policy

Chapter 15: Advanced Administration 255  For Time Interval, enter how often CC-SG should check its connection with the other nodes. Valid range

Seite 195 - Editing a Policy

Chapter 15: Advanced Administration 256 2. Click the Recovery tab, and you can either have the cluster automatically rebuilt at the specified tim

Seite 196 - Deleting a Policy

Chapter 15: Advanced Administration 257 Create a Neighborhood You can log into a CC-SG unit where you want to create a Neighborhood and which is

Seite 197 - Support for Virtual Media

Chapter 15: Advanced Administration 258  To deactivate any CC-SG unit, deselect the Activate checkbox next to that unit. Deactivated CC-SG units

Seite 198 - Custom Views for Devices and

Chapter 15: Advanced Administration 259 4. If new CC-SG units meet the Neighborhood criteria and are found, they display in the Neighborhood Con

Seite 199 - Add a Custom View for Nodes

Chapter 15: Advanced Administration 260 Delete a Neighborhood Member When a CC-SG unit in a Neighborhood becomes inappropriate, you may either rem

Seite 200

Chapter 15: Advanced Administration 261 2. Choose Administration > Neighborhood. 3. Click Delete Neighborhood. 4. Click Yes to confirm the

Seite 201

10 Before you can begin configuring and working in CC-SG, you must have the proper licenses installed. Then, upon first login, you should confirm t

Seite 202

Chapter 15: Advanced Administration 262 Check Your Browser for AES Encryption CC-SG supports AES-128 and AES-256. If you do not know if your brows

Seite 203

Chapter 15: Advanced Administration 263  Click the Key Length drop-down arrow to select the encryption level - 128 or 256.  The CC-SG Port fi

Seite 204

Chapter 15: Advanced Administration 264 Require strong passwords for all users 1. Choose Administration > Security. 2. Click the Login Settin

Seite 205 - Remote Authentication

Chapter 15: Advanced Administration 265 Lockout settings Administrators can lock out CC-SG users and SSH users after a specified number of failed

Seite 206

Chapter 15: Advanced Administration 266 2. Open the Login Settings tab. 3. Deselect the Lockout Enabled for Local Users checkbox to disable lock

Seite 207

Chapter 15: Advanced Administration 267 2. Open the Portal tab. Logo A small graphic file can be uploaded to CC-SG to act as a banner on the log

Seite 208 - Adding an AD Module to CC-SG

Chapter 15: Advanced Administration 268  Click Browse. A dialog window opens.  In the dialog window, select the text file with the message you

Seite 209

Chapter 15: Advanced Administration 269 a. Encryption Mode: If Require AES Encryption between Client and Server is selected in the Administratio

Seite 210

Chapter 15: Advanced Administration 270 14. Type raritan in the Password field if the CSR was generated by CC-SG. If a different application gener

Seite 211

Chapter 15: Advanced Administration 271 Access Control List An IP Access Control List specifies ranges of client IP addresses for which you want

Seite 212

Chapter 3: Getting Started 11 Licensing - Basic License Information Licenses are based on the number of nodes configured in CC-SG. Your purchas

Seite 213 - Importing AD User Groups

Chapter 15: Advanced Administration 272 6. Click the Action drop-down arrow and select Allow or Deny to specify whether the specified users in th

Seite 214

Chapter 15: Advanced Administration 273 6. Type the account name's password in the Password and Re-enter Password fields. Optional. Check w

Seite 215 - Synchronizing AD with CC-SG

Chapter 15: Advanced Administration 274 Schedule Sequential Tasks You may want to schedule tasks sequentially to confirm that expected behavior oc

Seite 216

Chapter 15: Advanced Administration 275 To view a task's details:  Double-click a task to open a dialog containing the task details. Sc

Seite 217

Chapter 15: Advanced Administration 276 7. In the Period field, click the radio button that corresponds to the period of time when the scheduled

Seite 218

Chapter 15: Advanced Administration 277 11. Click the Notification tab. 12. Specify email addresses to which a notification should be sent upon t

Seite 219 - About LDAP and CC-SG

Chapter 15: Advanced Administration 278 a. Start Date/Time: Select the date and time at which the task begins. The start date/time must be later

Seite 220

Chapter 15: Advanced Administration 279 Change a Scheduled Task You can change a scheduled task before it runs. To change a scheduled task: 1

Seite 221

Chapter 15: Advanced Administration 280 Delete a Task You can delete a task to remove it from the Task Manager. You cannot delete a task that is c

Seite 222

Chapter 15: Advanced Administration 281 To display all SSH commands:  At the shell prompt, type ls to display all commands available. Get

Seite 223 - Add a TACACS+ Module

iii Contents What's New in the CC-SG Administrators Guide xvii Chapter 1 Introduction 1 Prerequisites ...

Seite 224 - Add a RADIUS Module

Chapter 3: Getting Started 12 CC-SG product Description Information needed to create license for first time CCSG128-VA CC-SG Virtual Appliance,

Seite 225

Chapter 15: Advanced Administration 282 SSH Commands and Parameters The following table lists all commands available in SSH. You must be assigned

Seite 226 - Reports

Chapter 15: Advanced Administration 283 To search for text from piped output stream: grep search_term To view the help screen for all command

Seite 227 - Chapter 13: Reports

Chapter 15: Advanced Administration 284 To restart a device: restartdevice <[-id <device_id>] | [host]> To restore a device config

Seite 228 - Audit Trail Report

Chapter 15: Advanced Administration 285 Command syntax Device ID value You should type ssh -id <device_id> 100 ssh -id 100  The default e

Seite 229 - Error Log Report

Chapter 15: Advanced Administration 286 2. Connect to the device by typing ssh -id <device_id> . Using the figure above as an example, yo

Seite 230 - Availability Report

Chapter 15: Advanced Administration 287 Command Alias Description prompt. get_write gw Gets Write Access. Allows SSH user to execute commands at

Seite 231 - All Users Data Report

Chapter 15: Advanced Administration 288 Serial Admin Port The serial admin port on CC-SG can be connected directly to a Raritan serial device, suc

Seite 232 - Device Asset Report

Chapter 15: Advanced Administration 289 Finding Your CC-SG Serial Number To find your CC-SG serial number: 1. Log into the Admin Client. 2. C

Seite 233 - Query Port Report

Chapter 15: Advanced Administration 290 e. State or Province: Maximum 64 characters. Type in the whole state or province name. Do not abbreviate.

Seite 234 - Node Asset Report

291 The Diagnostic Console is a non-graphical, menu-based interface that provides local access to CC-SG. You can access Diagnostic Console from a s

Seite 235 - Node Creation Report

Chapter 3: Getting Started 13 3. Check the number of nodes in your database on this page. You can determine how many more nodes you can add up t

Seite 236 - AD User Group Report

Chapter 16: Diagnostic Console 292 Status Console About Status Console  You can use the Status Console to check the health of CC-SG, the vario

Seite 237 - Scheduled Reports

Chapter 16: Diagnostic Console 293 2: Access the Status Console via web browser: 1. Using a supported Internet browser, type this URL: http(s)

Seite 238 - Chapter 13: Reports

Chapter 16: Diagnostic Console 294 CC-SG Title, Date and Time The CC-SG title is constant so users know that they are connected to a CC-SG unit. T

Seite 239 - System Maintenance

Chapter 16: Diagnostic Console 295 Information Description suspended. Down Database server has not started yet. Web Status Most of the access to

Seite 240 - Backing Up CC-SG

Chapter 16: Diagnostic Console 296 Information Description Half-duplex. IPAddr The current Ipv4 Address of this interface. RX -Pkts The number of

Seite 241

Chapter 16: Diagnostic Console 297 Status Console via Web Browser After connecting to the Status Console via the web browser, the read-only Statu

Seite 242

Chapter 16: Diagnostic Console 298 Administrator Console About Administrator Console The Administrator Console allows you to set some initial para

Seite 243 - Restoring CC-SG

Chapter 16: Diagnostic Console 299 The main Administrator Console screen appears. Administrator Console Screen Administrator Console screen con

Seite 244 - Resetting CC-SG

Chapter 16: Diagnostic Console 300  Status bar: Status bar is just above the navigation keys bar. It displays some important system information,

Seite 245

Chapter 16: Diagnostic Console 301 Edit Diagnostic Console Configuration The Diagnostic Console can be accessed via the serial port (COM1), VGA/K

Seite 246

Chapter 3: Getting Started 14 Licensing - New Customers - Physical Appliance If you are a new customer who has just purchased a physical CC-SG 5.0

Seite 247 - Restarting CC-SG

Chapter 16: Diagnostic Console 302 4. Click Save. Edit Network Interfaces Configuration (Network Interfaces) In Network Interface Configuration

Seite 248

Chapter 16: Diagnostic Console 303  Even if DHCP is being used to determine the IP configuration for an interface, you must provide a properly

Seite 249

Chapter 16: Diagnostic Console 304 Option Description option, which will store the route of the packet inside the IP header. Use Broadcast Address

Seite 250 - Powering Down CC-SG

Chapter 16: Diagnostic Console 305 Option Description No DNS Resolution Does not resolve addresses to host names. Use ICMP (vs. normal UDP) Use I

Seite 251 - Ending CC-SG Session

Chapter 16: Diagnostic Console 306 Although you can delete all other routes, including the Default Gateway, doing this will greatly impact the com

Seite 252 - Advanced Administration

Chapter 16: Diagnostic Console 307 View Log Files in Diagnostic Console You can view one or more log files simultaneously via LogViewer, which al

Seite 253

Chapter 16: Diagnostic Console 308 3. Click with the mouse or use the arrow keys to navigate and press the Space bar to select a log file, markin

Seite 254

Chapter 16: Diagnostic Console 309 Option Description and forwarded to Raritan Technical Support. Access to the contents of this package is not a

Seite 255

Chapter 16: Diagnostic Console 310 Note: System load is static as of the start of this Admin Console session - use the TOP utility to dynamically

Seite 256 - Managing Device Firmware

Chapter 16: Diagnostic Console 311 Diagnostic Console. See Restarting CC-SG (on page 229). Restarting CC-SG in Diagnostic Console will NOT notify

Seite 257 - What is a Neighborhood?

Chapter 3: Getting Started 15 4. Click the link in the email to go to the Software License Key Login page on Raritan's website and login

Seite 258

Chapter 16: Diagnostic Console 312 2. Either click REBOOT System or press Enter to reboot CC-SG. Confirm the reboot in the next screen to proceed

Seite 259

Chapter 16: Diagnostic Console 313 2. Either click Power OFF the CC-SG or press Enter to remove AC power from the CC-SG. Confirm the power off o

Seite 260

Chapter 16: Diagnostic Console 314 2. Either click Reset CC-SG GUI Admin Password or press Enter to change the admin password back to factory def

Seite 261

Chapter 16: Diagnostic Console 315 Option Description Full CC-SG Database Reset This option removes the existing CC-SG database and builds a new

Seite 262

Chapter 16: Diagnostic Console 316 Option Description Diagnostic Console Reset This option restores Diagnostic Console settings back to factory de

Seite 263 - Configuring Logging Activity

Chapter 16: Diagnostic Console 317 2. In the Password History Depth field, type the number of passwords that will be remembered. The default set

Seite 264 - Task Manager

Chapter 16: Diagnostic Console 318 Diagnostic Console Account Configuration By default, the status account does not require a password, but you

Seite 265 - About Interfaces

Chapter 16: Diagnostic Console 319 Setting Description User \ User Name (Read-only). This is the current user name or ID for this account. Last C

Seite 266 - Device Settings

Chapter 16: Diagnostic Console 320 Configure Remote System Monitoring You can enable the remote system monitoring feature to use the GKrellM tool.

Seite 267

Chapter 16: Diagnostic Console 321 3: Configure the remote system monitoring client to work with CC-SG: Follow the instructions in the Read Me

Seite 268

Chapter 3: Getting Started 16 Step 3: Check out the licenses you want to activate: You must check out licenses to activate the features.  Sele

Seite 269 - Configuring SNMP

Chapter 16: Diagnostic Console 322 Display RAID Status and Disk Utilization This option displays the status of CC-SG disks, including disk size, a

Seite 270

Chapter 16: Diagnostic Console 323 Perform Disk or RAID Tests You can manually perform SMART disk drive tests or RAID check and repair operations

Seite 271 - Configuring CC-SG Clusters

Chapter 16: Diagnostic Console 324 d. After the test is complete, you can view the results in the Repair/Rebuild RAID screen. See Repair or Rebui

Seite 272

Chapter 16: Diagnostic Console 325 Schedule Disk Tests You can schedule SMART-based tests of the disk drives to be periodically performed. Firmwa

Seite 273

Chapter 16: Diagnostic Console 326 2. Click with the mouse or use the arrow keys to navigate and press the Space bar to select a test type, mark

Seite 274 - Configuring a Neighborhood

Chapter 16: Diagnostic Console 327 2. If any item does not show "No" under the "Replace??" or "Rebuild??" column,

Seite 275

Chapter 16: Diagnostic Console 328 4. Selecting either Replace Disk Drive or Rebuild RAID Array, and follow onscreen instructions until you finis

Seite 276 - Add a Neighborhood Member

Chapter 16: Diagnostic Console 329  NTP is not enabled or not configured properly:  NTP is properly configured and running:

Seite 277

Chapter 16: Diagnostic Console 330 Take a System Snapshot When CC-SG does not function properly, it is extremely helpful if you can capture the in

Seite 278

Chapter 16: Diagnostic Console 331 2: Retrieve the CC-SG snapshot file: 1. Using a supported Internet browser, type this URL: http(s)://<IP

Seite 279 - Security Manager

Chapter 3: Getting Started 17 Licensing - Virtual Appliance with License Server The CC-SG virtual appliance requires you to install a license ser

Seite 280

332 If you have a CC-SG and Power IQ, there are severals ways to use them together. 1. Control power to Power IQ IT devices via CC-SG. For example

Seite 281 - View login settings

Chapter 17: Power IQ Integration 333 Configuring Power IQ Services You must configure the Power IQ Service before you can add Power IQ proxy inte

Seite 282 - About CC-SG passwords

Chapter 17: Power IQ Integration 334 Troubleshoot Connections to Power IQ Check these possible error messages and solutions to troubleshoot your c

Seite 283 - Lockout settings

Chapter 17: Power IQ Integration 335 Configuring Synchronization of Power IQ and CC-SG CC-SG will synchronize with Power IQ to add the IT Devices

Seite 284

Chapter 17: Power IQ Integration 336 Step 3 - Create a synchronization policy: Note: The synchronization policy applies to ALL Power IQ instance

Seite 285 - Restricted Service Agreement

Chapter 17: Power IQ Integration 337 Power IQ Synchronization Policies When CC-SG detects a duplicated node, the synchronization policy you choos

Seite 286 - Certificate Tasks

Chapter 17: Power IQ Integration 338 Import Power Strips from Power IQ You can import Dominion PX devices and their outlet names from Power IQ. If

Seite 287

Chapter 17: Power IQ Integration 339 Column number Tag or value Details 6 Configure All Outlets TRUE or FALSE Default is FALSE. 7 Description Opt

Seite 288

Chapter 17: Power IQ Integration 340 3. Type a name for the file and choose the location where you want to save it 4. Click Save. Step 2: Edit

Seite 289

341 In This Chapter V1 Model... 341 E1 Model...

Seite 290 - Notification Manager

Chapter 3: Getting Started 18 Download Installation Files Download the files you need to complete the installation from the Raritan website, or fr

Seite 291

Appendix A: Specifications for V1 and E1 342 Operating Humidity 5% - 95% RH Altitude Operate properly at any altitude between 0 to 10,000 feet, st

Seite 292

Appendix A: Specifications for V1 and E1 343 Operating perpendicular axes X, Y, and Z Non-Operating Temperature -40°-70° C Humidity 5-90%, non-co

Seite 293

344 This appendix contains network requirements, including addresses, protocols, and ports, of a typical CC-SG deployment. It includes information

Seite 294

Appendix B: CC-SG and Network Configuration 345 Port Number Protocol Purpose Details Raritan device that will be externally accessed. The other p

Seite 295

Appendix B: CC-SG and Network Configuration 346 CC-SG and Raritan Devices A main role of CC-SG is to manage and control Raritan devices, such as D

Seite 296

Appendix B: CC-SG and Network Configuration 347 Communication Direction Port Number Protocol Configurable? Details CC-SG to Remote LAN IP 10000 U

Seite 297

Appendix B: CC-SG and Network Configuration 348 Communication Direction Port Number Protocol Configurable? Details PC Client to CC-SG 443 TCP no

Seite 298 - SSH Access to CC-SG

Appendix B: CC-SG and Network Configuration 349 Communication Direction Port Number Protocol Configurable? Details Client to Raritan Device to Ou

Seite 299

Appendix B: CC-SG and Network Configuration 350 Communication Direction Port Number Protocol Configurable? Details CC-SG to SNMP Manager 162 UDP y

Seite 300

Appendix B: CC-SG and Network Configuration 351 RDP Access to Nodes Port 3389 must be open for RDP access to nodes. VNC Access to Nodes Port 580

Seite 301

Chapter 3: Getting Started 19 9. Make sure you have the redhat-lsb package installed. To install it, run yum install redhat-lsb as root. Window

Seite 302

352 This table shows which privilege must be assigned for a user to have access to a CC-SG menu item. *None means that no particular privilege is r

Seite 303

Appendix C: User Group Privileges 353 Menu > Sub-menu Menu Item Required Privilege Description Node Auditing User Management Devices This me

Seite 304

Appendix C: User Group Privileges 354 Menu > Sub-menu Menu Item Required Privilege Description > Launch Admin Device, Port, and Node Manage

Seite 305

Appendix C: User Group Privileges 355 Menu > Sub-menu Menu Item Required Privilege Description Configuration and Upgrade Management > By P

Seite 306 - Serial Admin Port

Appendix C: User Group Privileges 356 Menu > Sub-menu Menu Item Required Privilege Description Group Power Control Power Control Configure B

Seite 307 - Web Services API

Appendix C: User Group Privileges 357 Menu > Sub-menu Menu Item Required Privilege Description Node Out-of-Band Access or Node Power Control

Seite 308

Appendix C: User Group Privileges 358 Menu > Sub-menu Menu Item Required Privilege Description Data > Devices > Device Asset Report Devic

Seite 309 - Diagnostic Console

Appendix C: User Group Privileges 359 Menu > Sub-menu Menu Item Required Privilege Description Firmware CC Setup and Control or Device Config

Seite 310 - Status Console

Appendix C: User Group Privileges 360 Menu > Sub-menu Menu Item Required Privilege Description Export Nodes CC Setup and Control and Device,

Seite 311

361 CC-SG provides the following SNMP traps: SNMP Trap Description ccUnavailable CC-SG application is unavailable. ccAvailable CC-SG application i

Seite 312 - Message of the Day

Chapter 3: Getting Started 20 4. Click the link in the email to go to the Software License Key Login page on Raritan's website and login w

Seite 313

Appendix D: SNMP Traps 362 SNMP Trap Description ccDiagnosticConsoleLogout User has logged out of the CC-SG Diagnostic Console. ccUserGroupAdded A

Seite 314 - Navigation Keys Reminder

363 This section contains more information about CSV file imports. In This Chapter Common CSV File Requirements ...

Seite 315

Appendix E: CSV File Imports 364 Common CSV File Requirements The best way to create the CSV file is to export a file from CC-SG, and then use the

Seite 316 - Administrator Console

Appendix E: CSV File Imports 365 Audit Trail Entries for Importing Each item imported into CC-SG is logged in the Audit Trail. Skipped duplicates

Seite 317 - Administrator Console Screen

Appendix E: CSV File Imports 366 Troubleshoot CSV File Problems To troubleshoot CSV file validation: Error messages appear in the Problems area

Seite 318

367  Launching CC-SG from your web browser requires a Java plug-in. If your machine has an incorrect version, CC-SG will guide you through the in

Seite 319

Appendix F: Troubleshooting 368  If you access more than one CC-SG unit using the same client and Firefox, you may see a "Secure Connection

Seite 320

369 CC-SG comes with a few diagnostic utilities which may be extremely helpful for you or Raritan Technical Support to analyse and debug the cause

Seite 321

Appendix G: Diagnostic Utilities 370  Capture the Memtest86+ screen containing the memory errors and contact Raritan Technical Support for assis

Seite 322

Appendix G: Diagnostic Utilities 371 CC-SG Disk Monitoring If CC-SG disk space exhaustion in one or more file systems occurs, it may negatively i

Seite 323

Chapter 3: Getting Started 21  Linux: su - root; dmidecode -s system-uuid  Windows: Use cd to change to the /flexnet-win/i86_n3 directory, th

Seite 324

Appendix G: Diagnostic Utilities 372 File system Data Corrective action /opt CC-SG backups and snapshots 1. Save any new snapshot files on a remo

Seite 325

Appendix G: Diagnostic Utilities 373 Note: For file system problems that are not mentioned in this section, or when the corrective actions you ta

Seite 326

374 CC-SG can be configured to point to an RSA RADIUS Server that supports two-factor authentication via an associated RSA Authentication Manager.

Seite 327

375 In This Chapter General FAQs ... 375 Authentication FAQs .

Seite 328

Appendix I: FAQs 376 Question Answer Can I upgrade to newer versions of CC-SG software as they become available? Yes. Contact your authorized Rari

Seite 329

Appendix I: FAQs 377 Question Answer a single location. It also supports the network model with IP-Reach and the IP User Station (UST-IP). The ne

Seite 330

Appendix I: FAQs 378 Question Answer security tools such as LDAP, AD, RADIUS, and so on? TACACS+, RADIUS, and LDAP. Why does the error message &qu

Seite 331

Appendix I: FAQs 379 Question Answer WAN, but LAN, too)? Does CC-SG support CRL List, that is, LDAP list of invalid certificates? No. Does CC-SG

Seite 332

Appendix I: FAQs 380 Grouping FAQs Question Answer Grouping Is it possible to put a given server in more than one group? Yes. Just as one user can

Seite 333

Appendix I: FAQs 381 Interoperability FAQs Question Answer Interoperability How does CC-SG integrate with Blade Chassis products? CC-SG can suppo

Seite 334

Contents iv Licensing - Limited Operation Before License Install ... 28 Licensing -

Seite 335

Chapter 3: Getting Started 22 2. Enter this command to change to the directory. cd c:\flexnet-win\i86_n3\ 3. Run lmgrd to start the server. In t

Seite 336

Appendix I: FAQs 382

Seite 337

383 The following keyboard shortcuts can be used in the Java-based Admin Client. Operation Keyboard Shortcut Refresh F5 Print panel Ctrl + P Help F

Seite 338

384 This appendix includes information about the naming conventions used in CC-SG. Comply with the maximum character lengths when naming all the pa

Seite 339

Appendix K: Naming Conventions 385 Field in CC-SG Number of characters CC-SG allows Audit Information 256 Location Information Field in CC-SG

Seite 340

Appendix K: Naming Conventions 386 Field in CC-SG Number of characters CC-SG allows Device Description 160 Device IP/Hostname 64 Username 64 Passw

Seite 341

387 Prior to version 4.0, CC-SG Diagnostic Console displays a number of messages on the screen each time when it boots up. These messages are stand

Seite 343

389 A About Administrator Console • 291, 298 About Applications for Accessing Nodes • 235 About Associations • 41 About CC-SG LAN Ports • 239, 240,

Seite 344

Index 390 Adding, Editing, and Deleting Node Groups • 150 Adding, Editing, and Deleting Nodes • 108 Adding, Editing, and Deleting User Groups • 10

Seite 345

Index 391 Change your email address • 173 Change your name • 172 Change your password • 172 Changing the Blade Server Status • 66 Check Your Brow

Seite 346

Chapter 3: Getting Started 23 b. Type and then confirm the new password. The new password must be a strong password consisting of at least eight

Seite 347

Index 392 Delete a Blade Chassis Device • 67, 68 Delete a Category • 43 Delete a Cluster • 256 Delete a Custom View for Devices • 185 Delete a Cus

Seite 348

Index 393 Entering Maintenance Mode • 31, 221, 230, 235 Error Log Report • 211 Establishing Order of External AA Servers • 190 Example Adding a W

Seite 349

Index 394 Limit the Number of KVM Sessions per User • 39, 159, 160, 162 Linux Server • 18, 21 Location Information • 385 Locked Out Users Report •

Seite 350 - Power IQ Integration

Index 395 Recover a Cluster • 255 Refresh a Neighborhood • 260 Remote Authentication • 156, 187, 261 Remote System Monitoring Port • 351 Renaming

Seite 351

Index 396 Supported Environments for Two-Factor Authentication • 374 Switch the Primary and Secondary Node Status • 255 Synchronize All AD Modules

Seite 352

Index 397 What's New in the CC-SG Administrators Guide • xvii Wildcard Examples • 52 Wildcards for Search • 52 Windows Server • 19, 21 Y You

Seite 353

U.S./Canada/Latin America Monday - Friday 8 a.m. - 6 p.m. ET Phone: 800-724-8090 or 732-764-8886 For CommandCenter NOC: Press 6, then P

Seite 354

Chapter 3: Getting Started 24 6. Select the CCSG128-VA base license then click Check-Out to activate it. 7. To activate Add-On licenses, sel

Seite 355

Chapter 3: Getting Started 25 Restart License Servers After an Outage If the license server goes down, and then resumes operation, or if you move

Seite 356

Chapter 3: Getting Started 26 lmdown Allows for the graceful shutdown of selected license daemons. lmdown -vendor raritan is used to shut down the

Seite 357

Chapter 3: Getting Started 27 lmver Reports the version of a FLEXnet Publisher library or binary file, such as lmgrd, lmadmin, lmdown, vendor dae

Seite 358

Chapter 3: Getting Started 28 Licensing - Limited Operation Before License Install Until you have installed and checked out the proper licenses, C

Seite 359 - Specifications for V1 and E1

Chapter 3: Getting Started 29 Licensing - Existing Customers If you are an existing CC-SG customer, with a physical CC-SG appliance, when you upg

Seite 360 - E1 Model

Chapter 3: Getting Started 30 Confirming IP Address 1. Choose Administration > Configuration. 2. Click the Network Setup tab. 3. Check that

Seite 361

Chapter 3: Getting Started 31 3. Click Update Configuration to apply the time and date changes to CC-SG. 4. Click Refresh to reload the new ser

Seite 362 - Appendix B

Contents v Discovering Devices ...

Seite 363 - CC-SG Communication Channels

Chapter 3: Getting Started 32 3. Click Browse, locate and select the application upgrade file from the dialog that appears then click Open. 4. T

Seite 364

33 Guided Setup offers a simple way to complete initial CC-SG configuration tasks once the network configuration is complete. The Guided Setup inte

Seite 365

Chapter 4: Configuring CC-SG with Guided Setup 34 Associations in Guided Setup Create Categories and Elements To create categories and elements

Seite 366

Chapter 4: Configuring CC-SG with Guided Setup 35 Discover and Add Devices The Discover Devices panel opens when you click Continue at the end of

Seite 367

Chapter 4: Configuring CC-SG with Guided Setup 36 14. If you are manually adding a PowerStrip device, click the Number of ports drop-down arrow an

Seite 368

Chapter 4: Configuring CC-SG with Guided Setup 37 3. There are two ways to add devices to a group, Select Devices and Describe Devices. The Sele

Seite 369

Chapter 4: Configuring CC-SG with Guided Setup 38  Select Nodes a. Click the Select Nodes tab in the Node Group: New panel. b. In the Availabl

Seite 370 - User Group Privileges

Chapter 4: Configuring CC-SG with Guided Setup 39 Add User Groups and Users The Add User Group panel opens when you click Continue at the end of

Seite 371

Chapter 4: Configuring CC-SG with Guided Setup 40 13. Select the Login Enabled checkbox if you want the user to be able to log in to CC-SG. 14. Se

Seite 372

41 In This Chapter About Associations ... 41 Adding, Editing, and De

Seite 373

Contents vi Copying Device Configuration ... 87

Seite 374

Chapter 5: Associations, Categories, and Elements 42 Policies also use categories and elements to control user access to servers. For example, the

Seite 375

Chapter 5: Associations, Categories, and Elements 43  Select Integer if the value is a number. 5. In the Applicable For field, select whether

Seite 376

Chapter 5: Associations, Categories, and Elements 44 Categories and Elements CSV File Requirements The categories and elements CSV file defines th

Seite 377

Chapter 5: Associations, Categories, and Elements 45 Sample Categories and Elements CSV File ADD, CATEGORY, OS, String, Node ADD, CATEGORYELEMENT

Seite 378

Chapter 5: Associations, Categories, and Elements 46 Export Categories and Elements The export file contains comments at the top that describe eac

Seite 379 - SNMP Traps

47 To add Raritan PowerStrip Devices that are connected to other Raritan devices to CC-SG, see Managed PowerStrips (on page 92). Note: To configure

Seite 380 - Appendix D: SNMP Traps

Chapter 6: Devices, Device Groups, and Ports 48 Viewing Devices The Devices Tab Click the Devices tab to display all devices under CC-SG managemen

Seite 381 - CSV File Imports

Chapter 6: Devices, Device Groups, and Ports 49 Icon Meaning Serial port unavailable Ghosted port (See Raritan's Paragon II User Guide for

Seite 382 - Common CSV File Requirements

Chapter 6: Devices, Device Groups, and Ports 50 Note: For blade servers without an integrated KVM switch, such as HP BladeSystem servers, their pa

Seite 383

Chapter 6: Devices, Device Groups, and Ports 51 The Device Profile includes tabs that contain information about the device. Associations tab Th

Seite 384 - Appendix E: CSV File Imports

Contents vii Adding Location and Contacts to a Node Profile ... 110 Adding No

Seite 385 - Troubleshooting

Chapter 6: Devices, Device Groups, and Ports 52 2. Choose Devices > Device Manager > Topology View. The Topology View for the selected devi

Seite 386 - Appendix F: Troubleshooting

Chapter 6: Devices, Device Groups, and Ports 53 Discovering Devices Discover Devices initiates a search for all devices on your network. After di

Seite 387 - Diagnostic Utilities

Chapter 6: Devices, Device Groups, and Ports 54 Adding a Device Devices must be added to CC-SG before you can configure ports or add interfaces th

Seite 388 - Debug Mode

Chapter 6: Devices, Device Groups, and Ports 55 6. Type the time (in seconds) that should elapse before timeout between the new device and CC-SG

Seite 389 - CC-SG Disk Monitoring

Chapter 6: Devices, Device Groups, and Ports 56 14. If the firmware version of the device is not compatible with CC-SG, a message appears. Click Y

Seite 390

Chapter 6: Devices, Device Groups, and Ports 57  If you do not see the Category or Element values you want to use, you can add others. See Asso

Seite 391

Chapter 6: Devices, Device Groups, and Ports 58 2. Type the new device properties in the appropriate fields on this screen. If necessary, edit th

Seite 392 - Two-Factor Authentication

Chapter 6: Devices, Device Groups, and Ports 59 Adding Location and Contacts to a Device Profile Enter details about the location of the device a

Seite 393 - Appendix I

Chapter 6: Devices, Device Groups, and Ports 60 Configuring Ports If all ports of a device were not automatically added by selecting Configure all

Seite 394 - Appendix I: FAQs

Chapter 6: Devices, Device Groups, and Ports 61 3. Click the Configure button that corresponds to the KVM port you want to configure. 4. Type a

Seite 395 - Authentication FAQs

Contents viii Limit the Number of KVM Sessions per User ... 162 Configuri

Seite 396 - Security FAQs

Chapter 6: Devices, Device Groups, and Ports 62 3. Click the Access Application drop-down menu and select the application you want to use when yo

Seite 397 - Performance FAQs

Chapter 6: Devices, Device Groups, and Ports 63 3. Select the checkbox of the port you want to delete. 4. Click OK to delete the selected port.

Seite 398 - Grouping FAQs

Chapter 6: Devices, Device Groups, and Ports 64 Add a Blade Chassis Device The procedure to add a blade chassis device varies depending on the bla

Seite 399 - User Experience FAQs

Chapter 6: Devices, Device Groups, and Ports 65 Configuring Slots on a Blade Chassis Device If the blade servers or slots are not configured yet

Seite 400

Chapter 6: Devices, Device Groups, and Ports 66  To configure each slot individually, click the Configure button next to the slot. Then type a n

Seite 401 - Keyboard Shortcuts

Chapter 6: Devices, Device Groups, and Ports 67 To delete a slot using the Delete Blade command: 1. In the Devices tab, click the + next to th

Seite 402 - Naming Conventions

Chapter 6: Devices, Device Groups, and Ports 68 Move a Blade Chassis Device to a Different Port When physically moving a blade chassis device from

Seite 403 - Device Information

Chapter 6: Devices, Device Groups, and Ports 69 Bulk Copying for Device Associations, Location and Contacts The Bulk Copy command allows you to c

Seite 404 - Administration

Chapter 6: Devices, Device Groups, and Ports 70 Configuring Analog KVM Switches Connected to KX2 2.3 or Higher KX2 version 2.3 enables you to conn

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Chapter 6: Devices, Device Groups, and Ports 71 4. Select the checkbox for each slot you want to configure, then click OK. To configure slots

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Contents ix Specify a Base DN... 189 Spec

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Chapter 6: Devices, Device Groups, and Ports 72 Device Groups Overview Device groups are used to organize devices into a set. The device group wil

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Chapter 6: Devices, Device Groups, and Ports 73 2. Click the New Group icon in the toolbar. The Device Group: New panel appears. 3. In the G

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Chapter 6: Devices, Device Groups, and Ports 74  Category - Select an attribute that will be evaluated in the rule. All categories you created i

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Chapter 6: Devices, Device Groups, and Ports 75 Example 2: If you want to describe a group of devices that belong to the engineering department o

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Chapter 6: Devices, Device Groups, and Ports 76 Describe Method versus Select Method Use the describe method when you want your group to be based

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Chapter 6: Devices, Device Groups, and Ports 77 Adding Devices with CSV File Import You can add devices to CC-SG by importing a CSV file that con

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Chapter 6: Devices, Device Groups, and Ports 78 Column number Tag or value Details spaces or certain special characters. Dominion PX device names

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Chapter 6: Devices, Device Groups, and Ports 79 To add a port to the CSV file: Use the DEVICE-PORT tag only if you add a device with Configure

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Chapter 6: Devices, Device Groups, and Ports 80 Column number Tag or value Details 6 Blade Name Optional. If left blank, the name assigned at the

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Chapter 6: Devices, Device Groups, and Ports 81 Column number Tag or value Details 2 DEVICE-CATEGORYELEMENT Enter the tag as shown. Tags are no

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