CC-SG 6.0 Upgrade Guide 1
QSG-CCUpgrade-v6.0-0A-E 255-80-0036-00-RoHS
CC-SG 6.0 Upgrade Guide
See the CC-SG version 6.0 release notes before proceeding with upgrade. Follow the upgrade path for your CC-SG
version.
http://www.raritan.com/support/product/commandcenter-secure-gateway/commandcenter-secure-gateway-version-6.0.0
New Requirements for CC-SG 6.0 Upgrades
When upgrading a CC-SG virtual appliance from a previous
version of CC-SG to version 6.0, you must meet three new
requirements for a successful upgrade.
1: Delete all KX1, KSX1, KX-101, IP Reach, and
PIISC Devices
These devices are not supported in version 6.0. Upgrade
will fail if any of these devices are being managed by
CC-SG at the time of the upgrade.
Deleting a Device
You can delete a device to remove it from CC-SG
management.
Important: Deleting a device will remove all ports
configured for that device. All interfaces associated with
those ports will be removed from the nodes. If no other
interface exists for these nodes, the nodes will also be
removed from CC-SG.
To delete a device:
1. Click the Devices tab and select the device you want to
delete.
2. Choose Devices > Device Manager > Delete Device.
3. Click OK to delete the device. A message appears when
the device has been deleted.
2: Add a Second Hard Disk to the Virtual Machine
For CC-SG virtual machines only, add a second hard disk
to your virtual machine. See Add a Second Hard Disk
(see "Adding a Second Hard Disk" on page 1).
Adding a Second Hard Disk
This procedure applies to virtual CC-SG only.
1. Before adding the second hard disk, power off CC-SG in
the Diagnostic Console. Choose Operation > Admin >
CC-SG System Power OFF.
2. Login to vCenter and select the CC-SG virtual machine.
3. Right click Edit Settings on your virtual CC-SG to open the
Virtual Machine Properties.
4. Click Add.
5. Select Hard Disk then click Next.
6. Select "Create a new virtual disk" then click Next.
7. Type 40 in Disk Size then click Next. The disk size must
be 40.
8. Select SCSI(0:1) in Virtual Device Node then click Next.
9. Click Finish then click OK. You should see Hard disk 2 if
you look in the Virtual Machine Properties again.
10. Power on the CC-SG virtual machine from vCenter.
11. Upgrade the CCSG with version 6.x upgrade file. The
upgrade should take 30-40 minutes. After upgrade is
finished, verify the upgrade is successful. You can then
delete the old hard disk in vCenter if you want to save
space.
3: Ensure CC-SG Does Not Use a License Server
CC-SG 6.0 no longer supports the Flexera lmadmin or lmgrd
license servers. An external license server is not required
anymore. If you are using a license server, you must get new
license files from Raritan to migrate away from the license
server. You must re-license before upgrading to CC-SG 6.0.
Contact Raritan Technical Support to get the licenses, then
use the CC-SG License Manager to upload them.
Upgrade Failure Messages
CC-SG upgrade will fail if the new requirements are not met.
If the upgrade fails, Diagnostic Console shows a Warning
message: "Upgrade aborted. Please go to CommandCenter
web page for details." Go to the CC-SG IP address to view a
page with the reason for failure and instructions to resolve the
problem.
Each upgrade failure requires CC-SG to reboot. You can then
correct the problem, and try the upgrade again.
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