USTIP P2-USTIP1, P2-USTIP2 Release 1.2 User Guide Copyright © 2006 Raritan Computer, Inc. PII-0J-E April 2006 255-30-6000
4 USTIP USER GUIDE Terminology This manual makes use of the following terms to indicate components of a typical USTIP configuration. While reading
CHAPTER 2: INSTALLATION 5 Chapter 2: Installation Configuring Target Servers Before installing USTIP, first configure any target servers that you
6 USTIP USER GUIDE Windows 2000 / ME Settings On target servers running Microsoft Windows 2000 / ME, set the mouse pointer acceleration to “none” a
CHAPTER 2: INSTALLATION 7 Note that KVM switch brands other than Raritan’s may or may not properly handle PS/2-to-Sun signals. On target servers
8 USTIP USER GUIDE Physical Connections Figure 5 P2-USTIP2 Rear Panel Connections Attaching a Local Console for Initial Configuration 1. Attach
CHAPTER 2: INSTALLATION 9 Initial Configuration During initial configuration, the USTIP Setup Wizard helps you quickly set up USTIP for the first
10 USTIP USER GUIDE Note: Network connections must be 10BASE-T or 100BASE-TX Ethernet − Line Speed & Duplex: Enter the visual efficiency for t
CHAPTER 2: INSTALLATION 11 C. Click OK. D. Click Terminal Setup. In the Terminal Settings window, ensure the option Keypad application mode is
12 USTIP USER GUIDE Remote Connection Using Raritan Multi-Platform Client and Raritan Remote Client After installing USTIP, establish an initial n
CHAPTER 2: INSTALLATION 13 Launch RRC Important: RRC works only with MS Internet Explorer. If you are using a different Web browser, MPC will lo
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14 USTIP USER GUIDE Establish a Connection When you double-click on your USTIP icon, its login screen appears. Log on with your username and passwo
CHAPTER 2: INSTALLATION 15 Mouse Pointer Synchronization When controlling a target server, MPC and RRC display two mouse cursors: one belonging t
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CHAPTER 3: OPERATION – ADMINISTRATIVE FUNCTIONS 17 Chapter 3: Operation – Administrative Functions Accessing the Administrative Functions Access a
18 USTIP USER GUIDE Remote Admin Console Another way to access USTIP administrative functions is to do so remotely, using MPC or RRC. Any administr
CHAPTER 3: OPERATION – ADMINISTRATIVE FUNCTIONS 19 Network Configuration Use the TAB, Ç, or È key to highlight [C] Configure UST-IP on the Main M
20 USTIP USER GUIDE Subnet Mask: Enter a Subnet Mask provided by your Network Administrator. Default Gateway: Enter the Default Gateway if yo
CHAPTER 3: OPERATION – ADMINISTRATIVE FUNCTIONS 21 • If you set Port Priority to None, there is no capability to automatically terminate a user s
22 USTIP USER GUIDE − YES (default): Allows remote access to all Administrative USTIP Functions by administrators logged on at a Remote PC. • Log
CHAPTER 3: OPERATION – ADMINISTRATIVE FUNCTIONS 23 Performance Settings Select [P] Performance Settings on the Configuration Menu to set up USTI
Copyright and Trademark Information This document contains proprietary information that is protected by copyright. All rights reserved. No part
24 USTIP USER GUIDE Time and Date Select [T] Time and Date on the Configuration Menu to view and adjust current date and time on the USTIP unit. On
CHAPTER 3: OPERATION – ADMINISTRATIVE FUNCTIONS 25 Access Control List Select [A] Access Control List on the Configuration Menu to set accessibil
26 USTIP USER GUIDE Remote Syslog Select [L] Remote Syslog on the Configuration Menu to allow remote users to save the server logs. Use the Å and
CHAPTER 3: OPERATION – ADMINISTRATIVE FUNCTIONS 27 View USTIP Status The USTIP Event Log screen shows a log file containing information about USTI
28 USTIP USER GUIDE Restart or Shutdown the USTIP You can restart or shut the USTIP unit down from the Main Menu. Restart R, Shutdown S, or Cancel
APPENDIX A: SPECIFICATIONS 29 Appendix A: Specifications ITEM DIMENSIONS (WXDXH) WEIGHT POWER P2-USTIP1 1U 19” Rackmount Case: 17.2” (W) x 11
30 USTIP USER GUIDE Cable Specifications Category 5e UTP cable to connect to network. Paragon download cable to connect from Admin Port to local PC
APPENDIX B: FREQUENTLY ASKED QUESTIONS 31 Appendix B: Frequently Asked Questions QUESTION: ANSWER: What is USTIP? USTIP is the easiest, fastest,
32 USTIP USER GUIDE QUESTION: ANSWER: Is USTIP easy to install? USTIP is very easy to install. Just connect it to a user port on an existing KVM c
APPENDIX B: FREQUENTLY ASKED QUESTIONS 33 QUESTION: ANSWER: Can I use USTIP in a VPN? Yes. USTIP fits into most any network configuration utilizin
Safety Guidelines To avoid potentially fatal shock hazard and possible damage to Raritan equipment: • Do not use a 2-wire power cord in any produc
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APPENDIX C: TROUBLESHOOTING 35 Appendix C: Troubleshooting Problems and Suggested Solutions REMOTE CONNECTION PROBLEM SOLUTION I cannot connect to
36 USTIP USER GUIDE DIRECT ANALOG USER CONSOLE PROBLEM SOLUTION The Direct Analog User Console does not function. Make sure the KVM switch is func
APPENDIX C: TROUBLESHOOTING 37 KEYBOARD PROBLEM SOLUTION USTIP is not accepting keyboard commands from the Remote PC. The USTIP window of TRC m
38 USTIP USER GUIDE KVM ON-SCREEN USER INTERFACE (OSUI) PROBLEM SOLUTION Log out of KVM on disconnect is set to YES in the Security Configuration
APPENDIX C: TROUBLESHOOTING 39 MOUSE PROBLEM SOLUTION USTIP is not accepting my mouse. USTIP will not support a serial type mouse or non-standar
40 USTIP USER GUIDE TARGET SERVER PROBLEM SOLUTION When I reboot a Target Server through USTIP, from a Remote PC, I cannot access the Target Serv
PARAGON II FAQS ONLINE 41 USTIP PROBLEM SOLUTION I cannot power down USTIP. The main power switch for USTIP is on the back of the unit. To turn
42 USTIP USER GUIDE WEB BROWSER PROBLEMS SOLUTION I cannot connect to USTIP via Web Browser. Re-check the IP settings for USTIP from the USTIP Ad
PARAGON II FAQS ONLINE 43 ERROR CODE (LAST 4 DIGITS) MEANING RECOMMENDATION 0007 – 0008 Memory allocation error. Reboot USTIP. Make sure the BI
CONTENTS i Contents Chapter 1: Introduction... 1 USTIP Overview...
44 USTIP USER GUIDE ERROR CODE (LAST 4 DIGITS) MEANING RECOMMENDATION 001C Error occurred while initializing the TCP read socket. Reboot USTIP. M
PARAGON II FAQS ONLINE 45 ERROR CODE (LAST 4 DIGITS) MEANING RECOMMENDATION system from the Recovery CD-ROM. 003A – 003F Resource allocation err
World Headquarters Raritan Computer, Inc. 400 Cottontail Lane Somerset, NJ 08873 USA Tel. (732) 764-8886 Fax. (732) 764-8887 Email: sales@raritan.
ii USTIP USER GUIDE Figures Figure 1 Front and Rear Views of the P2-USTIP ...
CHAPTER 1: INTRODUCTION 1 Chapter 1: Introduction USTIP Overview Thank you for purchasing Raritan’s USTIP, the industry-leading solution for multi
2 USTIP USER GUIDE Product Photos Figure 1 Front and Rear Views of the P2-USTIP Figure 2 P2-USTIP1 Unit with Paragon UMTs Figure 3 P2-EUST, P2
CHAPTER 1: INTRODUCTION 3 Product Features Access • Remote KVM access via the Internet, LAN/WAN, or dial-up modem • Up to two simultaneous user
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